RolandCare Service Agreements offer a comprehensive support programme for your printer. Based on clear pricing levels, we guarantee support for all Roland digital printers, cutters, engravers and 3D systems. Gold, silver and bronze packages are available - covering all your parts, labour and transport costs in the UK, with specific response times for when it really matters to your business.
Only service engineers certified by Roland are authorised to install and service Roland equipment. Every member of the Roland Service Team has received comprehensive factory training at the Roland head office in Japan. Roland engineers undergo extensive training at the Roland DG Academy and must pass a final examination to be certified. As a result of this and ongoing training,Roland Service Engineers can supply full service and support to all Roland products in the UK and Ireland.
Our Piranha International sign making equipment range, is fully covered within the first year of purchasing with either a 12 month return to base warranty or a 12 month on-site warranty. The warranty you receive as part of our pricing depends on the machine that you purchase.
Consumables are not included under the warranty.
We at Radecal believe we don't just want to sell you a machine, we want to provide you with a full package to enable your company to succeed to its full potential using our equipment. With this in mind when purchasing a Piranha CNC Router or a Piranha Laser Cutting machine, as part of our pricing you receive full installation, complete training, unlimited support, 12 month onsite warranty and a complete software package to get you started straight away.
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