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Privacy Policy

What is this Privacy Policy for?

This privacy policy is for this website www.radecalmachinesales.com and served by Radecal Machine Sales and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html ].

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Or whereby you the consumer have previously purchased from or enquired about purchasing from the company a product or service that the email newsletter relates to. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website’s email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list].
This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will by detailed instead.

External Links

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Testimonials

We received quality service from the delivery of the machine the installation. With the help of Daniel - one of Radecal's experienced engineers - we were up and running in no time. One month later we felt that the machine was constantly busy and therefore not allowing us to meet clients' demands, so we took the plunge and purchased a second machine.

Donna Toomey, Managing Director, Inform Display

The service from Radecal has been excellent, the addition of our new Laser Cutter has opened doors to new business.

Anthony Plastics Ltd

Radecal were amazing! The team were brilliant, from initial enquiry to remote set up of the laser. The PJDT6050 provides us with another string to our bow. Everything we do is designed and manufactured in house and so adding the use of a laser seemed to be a useful addition to our current scope of machinery.

Claire, More Creative Solutions

Sale and installation were fast and efficient. Training was informative and effective. We no longer outsource our CNC machining requirements and are able to respond faster and more effectively to project requirements.

B Scenic Construction, PJCM1325 CNC & PJB1390 Laser

Our Radecal service has been all good and the engineer was helpful. We haven't had any problems so far. I'm glad I went ahead with bringing this new dimension into my business it has help increase our customer base and product range.

Olive Designs, PJB1390 Laser

Support by Radecal has been prompt and professional. We can confidently recommend both Radecal and the H-series Lasers; for the money they are superb systems and unless you want high-tech features such as optical recognition cutting we really see very little point even considering more expensive systems when the H-series can do so much for such good prices.

Jed Norton, Antenocitis Workshop

I'm very happy with the purchase and Radecal have been efficient and a pleasure to deal with. The router has improved our ability to respond quickly and creatively for our customers. Install was smooth and we've only used Technical Support once in the first year so far and I have found them to be responsive, helpful and knowledgeable.    

Tony Saunders at Leawood Technology

Thanks for the install of our Spartan router, I'd just like to say that your engineer couldn't be more helpful and his work effort to get things done is excellent many thanks again guys.

Keith Woods, Scale Composites

The service from Radecal Machines was spot on.  The training was very good; I had never used a CNC before in my life so it was quite daunting but I was put at ease with the quality of instruction I received.

Paul Donelly, Plyline North East

Daniel your Engineer is brilliant; he was enthusiastic, knowledgeable completely thorough and a genuinely lovely bloke. A real credit to you and your company and just the sort of man you need dealing with customers. He talked through process very clearly and worked examples with our materials on the machine describing the software patiently and with real care. The machine is fantastic, we're really chuffed.

Giuseppe and Belli, 1to25 Scale

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Radecal Machinery @Radecal