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Jobs With Radecal Machine Sales

Job Opportunities

As an ever expanding business we are always on the lookout for great staff.  We have a number of positions in sales and technical support, so if you think you have what it takes to join our forward thinking team, please get in touch!

Telephone:  0191 417 6285



E-commerce Expert

We are looking for a driven internet sales expert to join our team in the North East. You will be a result driven super star and lead the expansion of our online platforms such as Ebay, Amazon, Etsy, Gumtree, etc.  You will execute all market place sales activities.


The Role:

  • To manage and grow our Ebay & Amazon sales and other ecommerce platforms
  • Expand our online sales by setting up, managing and growing other prominent online marketplaces
  • Work closely with our design and marketing team
  • Ensuring feedback and product rankings are optimised
  • Manage and analyse listings and content to ensure maximum visibility and sales
  • To manage sales by engaging and monitoring marketplace activities
  • Analyse product sales and channel performance to deliver optimum profitability and agree targets reporting to management.
  • Identify new product opportunities to grow sales
  • To work with our procurement team to source new product lines


Skills and Experience:

  • A proven history with ecommerce sales
  • SEO experience and a good understanding of keywords
  • Ebay and Amazon shop experience
  • Working knowledge of analytical and listing tools essential
  • Sales order and dispatch processing


Full time, 8:30am – 5pm, Monday to Friday.

Competitive package plus commission.


Educational Telesales Executive

We are looking for a motivated, experienced telesales executive who can develop and expand our sales department.  You will have experience within the Educational sector and have a strong back ground in telesales.

Developing and maintaining your own pipeline of sales activity, you will be tasked with increasing the customer base.

The ideal candidate will be proactive towards sourcing their own leads and target driven.


Other duties include: 

  • Generating leads and telemarketing
  • Providing feedback on market activity to the sales manager
  • Working closely with the Marketing team developing a strategy
  • Create, develop and nurture business opportunities
  • Updating CRM system


Full time, 8:30am – 5pm, Monday to Friday.

£8.50 per hour plus excellent commission package.


Sales Executive  – New Business Sales

The Role:

As a Sales Executive in our North East office you will be driven and self motivated.  You will have a proven track record of winning new business both nationally and within Europe.  A knowledge of CNC and laser equipment would be advantageous.  You will work on new business sales and dealer sales.


What you’ll need to succeed:

  • Driving new Business and Develop Strategies to target other sectors
  • Energy and drive
  • Proactive and target driven
  • Has a unique combination of tenacity, resilience
  • Comfortable with pace, change, innovation and decision making
  • Can demonstrate the ability to win new business, preferably in a machine sales business
  • Has a high degree of business acumen with ability to communicate up to board level


If you are a self starter with the hunger and passion to work as part of our fast growing team you will be rewarded with an excellent salary and KPI bonus.

Full time, 8:30am – 5pm, Monday to Friday.


Technical Customer Support Service Advisor

We are looking for an experienced Technical Customer Support Service Advisor.  You will join and develop as part or our expanding customer service department.  This is an office based position in the North East to provide telephone support and customer care assistance.


Main responsibilities include:

  • A good knowledge of CNC Machines and Laser engravers
  • Excellent communication skills
  • Technical telephone support and trouble shooting
  • Liaison between field engineers and customers
  • Customer care support
  • Efficient call logging
  • Problem solving and handling


The ideal candidate will have the following:

  • A recognised qualification in electrical/mechanical engineering
  • Computer literate
  • Excellent communication/administration and people skills
  • CAD, CAM knowledge preferred
  • Customer service experience essential
  • Problem analysis and qualification with full resolution


If you feel you have these skills, we are offering a competitive salary along with KPI bonuses along with a great opportunity to grow with a fast developing and forward thinking company.

Full time, 8:30am – 5pm, Monday to Friday.


CNC Field Service Engineer

We are looking for a self motivated CNC Engineer to join our expanding technical support team.  You will be working for a well established company in the UK specialising in the sales, servicing, repair and maintenance of CNC machinery and Laser Cutter engravers.


You should have a strong background in providing comprehensive services to customers across a wide range of manufacturing sectors. These include education, signage and woodworking, metal and general industry.  We are widely expanding and currently have a number of vacancies available for experienced CNC Service Engineers looking to further develop their careers.


You will be responsible for installations, service, repairs and breakdowns of equipment at customer sites through out the UK and Europe.


Main Duties:

  • Installation and set up of CNC machines and Laser engravers
  • Provide service both nationally and in Europe
  • Electrical and Mechanical Fault Finding
  • Telephone and onsite technical support
  • Onsite customer training and housekeeping
  • Repair Machine Breakdowns


The successful candidate:

  • Experience of CNC Machines and laser engravers
  • Electrical & Mechanical Skills
  • Conversant in a variety of CNC control systems and machine types
  • Good Communication Skills
  • Willingness to travel is essential as is self motivation to work independently.


We are a North East base company however, this role is field based throughout UK and Europe.   You will be provided with a company vehicle, laptop, mobile phone and tools a competitive salary of £30,000 – £35,000 based on experience plus bonuses.



The Laser Cutter service was brilliant, so is the machine and I would certainly purchase more machines in the future.

Isaac Ward, Skipbridge Signs & Graphics

The machines are fast and reasonably accurate and Daniel the Engineer who installed each machine is a great guy. Radecal have been very supportive and I hope in coming years to be purchasing many machines.

Andy Cox, Pop-Up Designs

Excellent. I already had one laser cutter but needed another to reduce waiting time for pupils and also to have back-up in case something goes wrong with one. It is a really no-nonsense, easy to use machine. It is the pride of our DT workshop and even the 8 and 9 year old boys are using it semi-independently. It teaches the pupils how to use different machines.

The Beacon School

Radecal were very helpful and easy to deal with when choosing the right CNC machine for us. They assisted with finance and once everything was in place the machine installation and training went like clockwork, highly recommended!

Ross Haddow, Display Factory

Radecal were very helpful and easy to deal with when choosing the right CNC machine for us. They assisted with finance and once everything was in place the machine installation and training went like clockwork, highly recommended

Ross Haddow, Display Factory

Our Radecal service has been all good and the engineer was helpful. We haven't had any problems so far. I'm glad I went ahead with bringing this new dimension into my business it has help increase our customer base and product range.

Olive Designs, PJB1390 Laser

Support by Radecal has been prompt and professional. We can confidently recommend both Radecal and the H-series Lasers; for the money they are superb systems and unless you want high-tech features such as optical recognition cutting we really see very little point even considering more expensive systems when the H-series can do so much for such good prices.

Jed Norton, Antenocitis Workshop

Radecal are always quick when responding to technical issues and queries. Our new laser machine has certainly added a new dimension to what we do.

Mayfield School

Radecal was useful for exchanging and upgrading of equipment. I will use this company in future if the same situation arises, which I'm sure it will.

Sean Molloy, Lumen Christi College

Since the install of our PJB1060 Laser pupils are even more excited to do Design & Technology now; more younger pupils (KS3) are opting to do Technology based subjects at GCSE. Technical support have been superb, promptly answering our questions and assisting with our needs.

Jovan, St Ignatius College

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